Courtesy of Cutie Pie and Me Creator Anne-Marie Butler Hammond:
This seems to be a hot issue today and one of our members @Anne-Marie Butler Hammond has a great post for this over on her blog. She has kindly given me permission to repost it as a photo album in our group. The following is posted on her blog.
I mentioned a while back that I’d finally gotten the dealer who handled the sale of my long arm to order the dampening plates for me. Juki is notorious for not having parts available in a timely fashion. I figured it would take a while, but surprisingly the entire process of initial contact to delivery was within two weeks! The man I worked with this time at the dealer was fantastic to work with.
Even though these parts now come standard on the machines, they are considered an upgrade to older (1-5-year-old machines). On the Juki owners Facebook group I belong to, some people were able to get the part at no cost while others were quoted upwards of $700!!! The average seemed to run around $200. While I still feel Juki should have provided these at no charge–at the time I initially inquired my machine was one year old; search Juki in the search bar for the backstory–I felt that if $200 was what it took to make it run better, it would be worth it. I ended up being charged $140, which was $125 for the parts and $15 for shipping (a great deal since the dealer is five hours away!).
So we got the parts and they sat for a week or two before I convinced my husband to install them for me. The directions that came with the parts are not very good, again typical Juki. In fact, the original equipment parts shown on the diagram are nothing like what was on my machine. I took step-by-step photos in case anyone else out there runs into this issue.
Here’s what comes in the box. By the way, you need to know which version of the machine you have in order to get the right pieces. Mine has a green on/off switch and is version 2.I have not yet had time to try quilting with the new setup. I can say that the machine feels wobbly on the tracks now. I imagine this is by design, to help absorb all the vibrations. I will update once I have a chance to try it out.
Update 10/11/17: The dampener plate is great! I stitched out a pantograph and the laser did not bobble from the line anywhere except for in the points. The points looked fantastic in the quilting. I did notice that the stitch length seemed a bit longer than it has in the past on that particular setting. No big deal, just bump up the stitches per inch a bit. I also worked from the front and did not notice any big change. The only issue I have remaining is that the white box where everything plugs in is still really loose and the power cord still loses connectivity.
What Comes in the Damper Kit Box
Step By Step Instructions
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